Using Technology to Evaluate Telework as an Accommodation

The Disabled Workforce:

Using Technology to Evaluate Telework as an Accommodation

@ Work Magazine, January 2023 

By Rachel Shaw, MBA, President and Principal Consultant, Shaw HR Consulting

Before the COVID-19 pandemic, most employers saw an employee’s physical presence in the workplace as an essential job function. But the pandemic changed how and where many employees work. Telework/work from home may be a form of reasonable accommodation under the Americans with Disabilities Act (ADA), according to the Equal Employment Opportunity Commission (EEOC), because changing the location where work is performed is one way to ensure employees can be productive.

How then does an organization evaluate whether telework is reasonable for a disabled employee?

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